Tag Archive for: ABC

First Impressions Go a Long Way

A guy walked into a room…

No, not a joke.

It’s about first impressions.

We deal with clients every day…and meet potential clients regularly.

How someone enters a room sets the tone for the meeting.

Consider our experience last week.

A major American brand exec is late for a dinner meeting. But he is so apologetic and humble that did we even care? Absolutely not.

A “hulk” of a man is also late for a lunch…but, again, humble…and fun as he explains why.  This is a guy who is already a star, and – we hope with our help – will be an even bigger star. But, again…his humility spoke volumes. Fortunately for us, he’s now a client.

And as for this one, it was one of those moments because of its sincerity I will never forget.  I had read about his accomplishments, and his nickname (The Boa Constrictor) said it all…but when he walked into the room there was a calm and peaceful aura that was inescapable. Somewhat shy…soft spoken…and sincere.

Then he told me about what had happened with his daughter just a few days earlier. We asked him to capture his story in print, and ABC has used it and will be doing a piece for an upcoming television special. It brought me back to 9/11…and the first call I was able to make to my family. They’ve told me how they felt, and I can only imagine what was going through his mind.

There has been a lot going on in our IPZ group, but meeting these three last week was a great reminder — sincerity…humility…and first impressions go a long, long way.